1. Shipping
Shipping abroad
Shipping address
Shipping company
Shipping gift wrapped
Shipping rates
2. Payment, tax and duty
Methods of payment
Our VAT number
Prices, tax and duty
3. Placing an order with us
Cancelling your order
Checking your order status
Has Revamp received my order?
How long do orders take?
Prices on the webshop
Sizing
Washing Instructions
What if my choice is unavailable?
4. How does the webshop work?
How do I make a purchase?
How the webshop is organized
Registration and login
The shopping cart
5. Website security
3D Secure
Secure Payments
6. Returns, Refunds, Exchanges
Exchanging items
Our returns policy
Receiving a refund
Returning faulty items
Where to send returns
7. Terms and conditions of sale
Accuracy of content
Our terms and conditions of sale
Ownership of rights
Website security
8. Postal hire FAQ
How does postal costume hire work?
I've damaged my costume.
What should I do?
I've lost my costume. What should I do?
My costume hasn't arrived.
What should I do?
My costume was damaged when it arrived. What should I do?
Should I wash the costume before
I return it?
What happens if I return my
costume late?
What happens if my costume gets
lost in the post?
Go back
.